Salesforce Consulting Services – Cloud Nexus – Services We Offer

Cloud Nexus is a Salesforce Consulting firm based in Charlotte, NC offering Salesforce Consulting Services.

Cloud Nexus is a Salesforce Consulting Charlotte firm servicing the Charlotte North Carolina area, offering Salesforce Consulting Services. At Cloud Nexus we understand the vital role of a Certified Administrator in Salesforce consulting and implementation services. We cater to companies of all sizes, dedicated to enhancing productivity and profitability through optimized Salesforce implementations. Our Salesforce consulting services are meticulously crafted to bolster your sales, marketing, and customer service endeavors.

Our team leverages extensive CRM consulting experience to assist enterprises across a spectrum of industries, including Professional Services, Retail, Non-Profit, Pharmaceutical, IT, Manufacturing, and many more. With the expertise of a Certified Administrator at the helm, we ensure that your Salesforce journey is streamlined, efficient, and geared towards success.

Our Certified Administrator brings a wealth of knowledge and expertise to your Salesforce implementation, ensuring that your system is not only tailored to your industry but also compliant with best practices and industry standards. This vital certification means that your Salesforce platform is in the hands of a professional who understands its intricacies inside and out.

As a result, your business benefits from improved data management, enhanced automation, and more effective customer relationship management. Whether you operate in the dynamic world of Professional Services or the ever-evolving landscape of IT, our Certified Administrator plays a pivotal role in aligning Salesforce with your specific needs.

At Cloud Nexus, we take pride in offering comprehensive Salesforce consulting and implementation services that are driven by expertise and guided by best practices. With our Certified Administrator by your side, you can trust that your Salesforce investment will yield the maximum return, transforming the way you do business and helping you achieve your goals.


What Our Salesforce Consultants Do

If you’re planning to implement Salesforce or improve on your existing org, Cloud Nexus can provide you with comprehensive consulting services, which includes:

Defining business objectives Define Business Objectives. Whether you need to develop reports and dashboards with increased visibility, reduce long sales cycles or case resolution time; implement efficient, automated email marketing campaigns or automate your sales and customer service-related processes, Cloud Nexus helps to address your challenges in a timely and efficient manner.
Mapping business objectives into Salesforce features Mapping business objectives that translate to Salesforce processes.  Once you business goals are clear, we map your unique needs to functionality using the vast resource of tools and plug ins available to you through standard SFDC functionality, Appexchange solutions or custom Apex code.
Recommending the most suitable Salesforce edition Recommending the most suitable Salesforce edition. Choosing the right edition means that you get your business challenges addressed without paying for unneeded features. We analyze your requirements and suggest an edition, which will be a perfect match for your business.
Designing sales, customer service and marketing processes Designing sales, customer service and marketing processes in Salesforce Sales, Service and Marketing Clouds. For instance, we automate sales and customer service workflows, create personalized customer journeys, targeted advertising campaigns and do a lot more to help our customers reach their business goals with Salesforce.
Designing a user adoption strategy Building a user adoption strategy. To help your users to master the new system, we create a user adoption strategy, which comprises iterative user training, timely user support by the Salesforce admin, release notes, and rewards for advanced Salesforce users.

Some Additional Services we Offer

Salesforce Automation

Custom Development

Data Migration

End User Training

New SFDC Implementation

Improving Salesforce

Business Intelligence

Custom Objects

Reports and Dashboards